Years ago, I was working with colleagues on an enterprise leadership program that would eventually reach nearly 100,000 people. We were doing a lot of cross-functional alignment, and I suggested we clarify roles and responsibilities with a RACI. One of my colleagues suggested RAPID instead. His point was that we’d already done a pretty good job defining who would responsible for doing the work. The ambiguity we were running into was underneath that: How would decisions get ma

I’ve dabbled in adult figure skating for a few years, so I feel a connection to skaters like Alysa Liu who step away and then return for entirely new reasons. Watching her gold-winning free skate brought tears to my eyes. Yes, it was technically excellent. But what struck me most was something deeper: it felt like pure artistic joy. People do what they do for many reasons. But the easiest way for energy, effort, and creativity to flow is when the intention underneath it is jo